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support@sitemaxy.comNo. SiteMaxy SMS Bridge does not send from dedicated phone numbers. All messages are sent using your approved alphanumeric sender ID. This is how business SMS works on Sri Lankan networks — sender IDs are the standard approach, not phone numbers.
Not in the current release. SiteMaxy SMS Bridge supports outbound one-way SMS only. If a recipient replies to your message, the reply will not appear in HighLevel. Two-way conversation syncing is not supported in this version.
Yes. The Settings page includes a Send a Test SMS panel. Enter a phone number and message, and the test will be dispatched using your saved settings. Test messages appear on the Logs page with a Test badge.
No. Recipients only see your approved sender ID on their handset. The gateway used to deliver the message is handled entirely in the backend and is not visible to recipients or in the HighLevel interface.
Check the Logs page for the status returned by the gateway. Common causes: expired or incorrect API key, unapproved or misspelled sender ID, incorrectly formatted phone number, or a network issue. Verify your settings on the Settings page and send a test SMS to confirm.
You must request and get an alphanumeric sender ID approved by your SMS gateway provider. The provider coordinates approval with Sri Lankan telecoms. SiteMaxy SMS Bridge does not issue sender IDs — you need one from your gateway before setup.
Uninstalling SiteMaxy SMS Bridge from the HighLevel Marketplace automatically deletes your sub-account settings. You can also email support@sitemaxy.com to request data deletion.